Frequently Asked Questions


Registrar of Contractors (ROC) #'s 251440 & 251441


  1. How do I get started?  
    Usually the Architect or Interior Designer will provide an inspiration photo or drawing. We then make a sketch of the piece that is presented to the client for changes and approvals. If you have an idea or have several photos of your vision for the piece you have in mind, we most often can discern what the feel for the piece is and develop a concept drawing from there. The style of the home and room will often dictate the basic look of the unit. We will need to know the size of space or of the room, the use for which the piece will be put into service, and the particular design elements you wish to see incorporated into the work. 

  2. What material do you use? 
    The majority of our work is solid wood. Casework is fabricated using solid or “classic” core plywood. We incorporate glass, copper, mirror and tin into the work depending on the design and style. We most often utilize Alder in our projects. We have used other species such as Walnut, Oak, Pine and Cedar.  It really depends on where the piece is to be used, indoors or out, and what finishes are in the rest of the home or location.

  3. What Finish is used? 
    The majority of our work is hand planed, aged and distressed to give the piece character. To highlight these details we most often use an oil based stain as a base coat and dry brush additional stain on top of the base to highlight the distressing. We seal the work with a sanding sealer, hand rub the entire project and a final top coat seal with an appropriate lacquer or varnish. Colors, varied stain hues and accent highlights are incorporated within the process to make each piece come to life.

  4. How long does it take to complete a project? 
    It really depends on the size and scope. We are a small operation without major computer aided machinery. Each piece is bench made. We take pride in our work and will not release it until it is checked and re-checked to insure that it is done to our own high standards. Typically, once we actually start a piece ( with designs approved and material selected) it takes about 6 to 8 weeks to fabricate and finish. The longer the lead time, the better.

  5. Where are you located and can you ship out of town? 
    We are located in Tempe, Arizona. We have shipped pieces from coast to coast. The mode of delivery is determined by the size of the piece. Shipping charges are based on each individual piece and is in addition to our cost of fabrication.

  6. What hardware is used? 
    In many of our entries we use custom made handles, pushes or pulls. We work with other local craftsmen to create other hardware such as grills, handles, and we often make our own escutions or back plates. If there are hardware selections that you have in mind, we certainly will work with you to incorporate them into the pieces.

  7. Can you do the installation? 
    Yes, in most cases we will do the installations for built-in pieces. Free standing pieces do not typically require any installation, but we would be happy to assist where we can. For most locks, special hardware such as in-floor automated closers, etc. we leave that to other professionals.

  8. Can I come by the shop to see the pieces being made? 
    YES! We encourage your participation in the process. It helps us to get the project done the way you want it, and to add those special touches you might be looking for.

  9. Do you work with other trades? 
    Yes, we have worked with other craftsmen, including other woodworkers, blacksmiths, architects, designers, builders, etc. Our job is to get your project done correctly working together with all the trades so that there are no surprises in the end.

  10. Are you a registered contractor? 
    Yes, we are a Licensed Contractor in Arizona by the Registrar of Contractors (ROC) for both residential and commercial work. We are therefore Licensed, Insured and Bonded for our work. We are also an approved member of the Better Business Bureau (BBB) of Arizona.